We spoke to Marcus Wilson, rhi’s Operations Director, to learn about key learnings from his career, the opportunities for our business and his advice for anyone looking to further their career.

Can you tell us more about your career?

I joined rhi in 2002 as a Consultant based in the Guildford, UK office.  During my  early years with the company, I was seconded to various client project teams to work on some of the largest oil and gas developments at the time (Kashagan Experimental Program and the Gorgon Project).   In 2004, I returned to the UK Head Office and was appointed Operations Manager. In this role I was responsible for the management and delivery of all rhi services provided from the UK.  Most recently in 2015, I was appointed as Operations Director, where I am responsible for the delivery of all client services for the Northern Europe and CIS Region.

Throughout my career with rhi, I have worked on various energy projects including FPSO hull and topsides, offshore platforms and facilities, onshore processing facilities, pipelines and port facilities providing support to our clients in some incredible locations across the globe.

What excites you most about the future of rhi?

Our business, and the clients we support, are transitioning to embrace the energy transition as we move towards achieving Carbon Zero.  This means that in these changing times, we must all adapt and learn new skills to help support the shift to cleaner energy sources for the future.

I am excited about rhi finding new and innovative ways we can adapt and improve processes for our current service offerings to make them more effective and streamlined through digitisation of our analogue data.  I am particularly excited about a tool we have developed to enable coherent, visual and interactive insight into our vast library of project data via easy to navigate dashboards and reports. This will provide great value to our clients and their projects.

Are there any key learnings from your experience you would like to share?

Early on in my career, I was told by a mentor to always tell people what you cannot do. That way you are managing their expectations.  This advice still holds true today.  Never over sell what you can deliver and always deliver on what you promise.  It is far better to identify elements of a client requirement that you are not able to deliver and to work with them to find an acceptable alternative solution that you can deliver to help support their decision-making.

Make sure to always agree on what is expected and on clear objectives with the stakeholders from the outset of any task. Maintain good levels of communication and check in regularly to ensure those expectations and objectives are being met and reset as necessary.

Any advice you have for someone who is looking to further their career?

The best advice I could give to anybody looking to further their career would be to be passionate about what you do and work towards getting membership of a professional body. Keep up a structured regime of Continual Professional Development and make yourself available for new opportunities and actively seek out opportunities for your own self-learning and development to keep your skills up to date and relevant.